Every customer conversation,
handled.
One AI agent for support, sales, and everything between. It answers from your content, moves the sale forward, and brings in your team at the right moment.
Free plan included · No credit card · Live in a day
Hey Support chat assistant answering a product question, recommending a product, capturing a lead, and handing off to a human teammate, plus order tracking and booking
One agent for
the whole conversation.
Support, sales, and everything between. It answers the question, recommends the product, captures the lead, and books the meeting. One conversation, one agent, one inbox for your team.
It learns, answers, and acts.
Trained on your content and set up for you. Most agents are live the next day.
In-chat commerce cards: a product recommendation with an add-to-cart action, and a live order-status lookup.
It answers.
Then it sells.
Connect your store and the agent works your catalog like your best rep: recommending what's in stock, answering “where's my order?”, and closing with a discount when it counts.
Start with just your store URL. Product search and carts work instantly over Shopify's Storefront MCP. Add the Shopify app or WordPress plugin to unlock orders, shipping, and discounts.
See it for ecommerceEverything included, from day one.
The features other platforms sell as add-ons ship inside every Hey Support plan. No upsells, no surprise line items.
Voice calls
Twelve curated voices, sub-second responses. Customers call and have a real conversation.
Human handoff
When the agent reaches its limit, it routes to a person. Takeover with full context from the dashboard, Slack alerts the moment it happens.
In-chat bookings
Customers pick a slot without leaving the conversation. Every booking lands in your dashboard with the full transcript.
Lead capture
Emails and numbers shared in chat save to a CRM with kanban and exports. No forms.
29 languages
Detected on the first message. São Paulo gets Portuguese, Munich gets German.
Real actions, any API
Beyond the store: finds HubSpot contacts mid-chat and runs your own custom HTTP actions against any API, with human approval built in.
Purpose-built for your industry's toughest questions.
Turns browsers into buyers: product questions answered from your catalogue, orders tracked, carts built, discounts issued. Shopify and WooCommerce out of the box.
Explore
Plugs into your store, your CRM, your site.
Live actions where your customers' orders and data live. Installs wherever your site is built.
Acts in
Shopify
Orders, recommendations, discounts. Or start instantly with just your store URL.
WooCommerce
Order lookups, shipping updates, coupons.
HubSpot
Contact lookup mid-chat.
Slack
Handoff, lead, and approval alerts in your channels.
Zapier, API & webhooks
Wire it into anything else.
Custom actions
Your own HTTP actions, with approvals built in.
Installs on
One-line embed
Any site that takes a script tag.
WordPress
Plugin, WooCommerce-aware.
Shopify
App install.
Framer
Component.
Built by a studio brands already trust.
Hey Support comes from GrandWorks, the product team behind a decade of design and engineering for Spotify, OnePlus, OPPO, and Hidesign. The same bar for craft and reliability goes into every agent we ship.
Trust the answers. Sell with confidence.
Grounded in your content and honest about its limits, for teams that can't afford a wrong answer to a paying customer.
Cite the source
Every answer cites its source inline, and every source is one click away. No mystery answers.
Flag the gaps
When the agent doesn't know, it says so instead of inventing, and logs the gap for you to fill.
Fix in a click
Flag a weak answer and the correction saves back to the knowledge base. Next time it gets it right.
One flat price per plan.
Generous conversation pools on every plan. Never per-resolution, never a surprise overage. Annual saves two months.
Kick the tyres on a single bot, no card required.
Get startedFor solo founders and single-product stores.
Choose StarterFor a small team that is actually growing.
Choose GrowthFor agencies and multi-brand companies.
Choose ScaleUnlimited chatbots, seats, voice, and conversations, with SSO and SCIM, SOC 2, a dedicated CSM, a 99.9% uptime SLA, and EU data residency.
Hey Support FAQs
No. The same agent answers questions, recommends products, captures leads, books meetings in the chat, and hands off to your team when a person should take over.
Send your URL. See it live tomorrow.
No credit card · Live in a day · Cancel any time